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Level 1

4 points

forgot my ipad password and my itune password to unlock my ipad

need help

iPad Air, iOS 12

Posted on Dec 14, 2020 3:07 PM

Top-ranking reply

Level 6

17,689 points

Posted on Dec 14, 2020 3:51 PM

You'll want to fix your forgotten Apple ID password first following If you forgot your Apple ID password - Apple Support

Once you can sign into your Apple ID, you'll then follow If you forgot the passcode on your iPad, or your iPad is disabled - Apple Support for your forgotten iPad passcode.

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