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Mikegeieie Author

Level 1

4 points

Why does it say my account is disabled

Why does it say my account has been disabled in the iTunes Store? I checked the payment method and it’s all good. It still says account disabled

iPhone 11

Posted on Dec 14, 2020 4:56 PM

Top-ranking reply

Ferd II

Level 10

104,743 points

Posted on Dec 14, 2020 5:10 PM

According to: If you see a message that says 'Your account has been disabled in the App Store and iTunes' - Apple Support

"Contact Apple Support for help.

If you see a message that says "Your account has been disabled in the App Store and iTunes," there might be a problem with the payment method that you have on file.

When you see the message, don't try to edit any of your account information. Instead, contact Apple Support for help."

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Why does it say my account is disabled

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