I bought a iPhone 12 this week and see the display has yellow tint

I saw iPhone 12 demo model in showroom which had the right display with correct colour brightness and when I bought the same iPhone 12 model and after unbox I see my phone 12 as almost a different display with yellow tint background and in camera I see whole different colours which far from natural. When I asked the about the same to Apple service person he is giving whole different story that Apple started procuring 3 different shades of display from 3 different vendors and this is expected and any display can turn up in the box. What nonsense explanation is this, what I see in the demo model is what I should get. After paying hefty money if the phone is not given what is promised this is clear cheating.

iPhone 12, iOS 14

Posted on Dec 15, 2020 1:48 AM

Reply
2 replies

Dec 16, 2020 1:50 PM in response to MrBill3

I noticed this problem on two devices of Iphone 12 pro max which I had purchased. I retuned them. Comparing one if those devices with an apple store display mode proved that the one in my hand had issues and the display model had no yellow tint.

I first realized this by comparing it with my iphone xs max. I wait a while till the issue is resolved before attempting to purchase again. And I likely purchase from apple store directly. Nor worth waiting for the package to he shipped from china after a few weeks and be disappointed again.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

I bought a iPhone 12 this week and see the display has yellow tint

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.