Green video recording problem

How do I stop my video recordings from turning Green? I recorded a few videos and when I posted them on YouTube they turned completely green, you can hear my voice but you cannot see the actual video the image doesn’t look normal.

iPhone 12 Pro Max, iOS 14

Posted on Dec 15, 2020 9:39 AM

Reply
1 reply

Dec 18, 2020 5:50 AM in response to Kindredkelly

Hello Kindredkelly, 


Thank you for using Apple Support Communities!


We understand from your post that your videos are showing up all green but the audio can be heard. Are these videos you have uploaded from your iPhone 12 Pro Max? If so, on your iPhone 12 Pro Max, tap Settings > Camera. Then go to Formats and change High Efficiency to Most Compatible. 


Let us know how it goes. 


Best Regards.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Green video recording problem

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.