iphone backup stuck on Step 2 of 4
Does anyone know who to check if backup is actually happening and why it is stuck on this step 2 of 4 ? I want to back up above 200GB and restore to a new iphone with larger memory of 512GB.
User profile for user:
DanielleM182
User level:
Community Specialist
Hello YZein,
It sounds like you're experiencing some issues backing up your device to your PC using iTunes. We will be happy to help.
We want to link you to this thread. It has some troubleshooting to try, and a resolution that may help: iPhone stops backing up in iTunes (step 2 of 8)
Please have a look, and let us know if this helps. We are standing by for you.
Regards