My Powerbeats never ever show up on my iPhone

Hey there tkbales,

Thank you for being a part of Apple Support Communities. We know it's important to pair your Beats with your devices, and we're happy to assist.

Let's start by trying the steps here with your Beats: Reset your Beats earphones

This process can refresh the connection so you can pair them again.

If you're continuing to experience the same issue, update the firmware: Update the firmware of your Beats product

Can you pair your Powerbeats with a different device or computer? Follow section "Pair your Powerbeats" here: Set up and use your Powerbeats

Finally, try powering off and restarting your iPhone: Restart your iPhone

Restarting can help fix these types of issues.

Let us know the result.

Have a great day!

Hi there,

Thanks for the update. We appreciate it.

It sounds like your Powerbeats Pro are connected to your iPhone, but you're looking for them on the screen. Does this happen in a specific app?

Please tell us more about what you're expected to see on screen when your Beats are connected.

Take care!