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Wrongful purchases

Hi,


There are a ton of purchase on my iTunes account that I did not buy. It says the app came from box diamonds. I'm going to stop it through my credit card but Can I please get this taken care of?

Posted on Dec 15, 2020 12:57 PM

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Question marked as Best reply

Posted on Dec 19, 2020 8:15 AM

Hey there jem401,


There is a great resource available that can help you report the transactions and request a refund. If you run into any issues requesting the refund, you can reach out to the Apple ID billing team directly. The links below will help.


Request a refund for apps or content that you bought from Apple

Get Support


Regards.

1 reply
Question marked as Best reply

Dec 19, 2020 8:15 AM in response to jem401

Hey there jem401,


There is a great resource available that can help you report the transactions and request a refund. If you run into any issues requesting the refund, you can reach out to the Apple ID billing team directly. The links below will help.


Request a refund for apps or content that you bought from Apple

Get Support


Regards.

Wrongful purchases

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