Apple Fitness+ disconnecting from device

Watch 7.4.1. just got released.

I have done 2 workouts that both had issues.

1) Apple TV HD - 4th Gen

2) Apple Watch series 6

3) AirPods Pro connected to Apple TV

On the first workout I noticed that I was unable to control the video from the watch and often the heart rate/calories did not update on the TV.

The second workout the watch randomly disconnected from the TV and halted the workout.

I've experience the same problem. About half of my workouts get interrupted this way. It's very frustrating to say the least.

Apple, the UI around this disconnections is terrible and way below your standard. At minimum, you should:

1) Allow workouts to continue where they were interrupted. Right now, you must start again from the beginning.

2) Allow fast-forwarding of the workout video using the AppleTV remote. Why isn't this supported?

You have a killer product here, just get the fine tuning patch done ASAP!

Thx!

I don't use AirPods--just speakers on my stereo system directly connected from Apple TV to HDMI. Watch is consistently lost during workouts to the point that they're barely even do-able. Plus, I'm in a small room. My watch is no more than 5 feet from the Apple TV box MAX.

Apple, PLEASE add the ability to resume an interrupted workout OR to continue the current workout without stats from the watch rather than just the abrupt end OR add the ability to fast forward/rewind workouts OR even better FIX THE ISSUE WITH BLUETOOTH SO IT WORKS PROPERLY.

Completed many workouts on ATV with AW SE. No problems until working out today when the metrics seemed to stop on the ATV and I received an error message - device disconnected. Seemed that the image quality was worsening prior to disconnection as if my broad ands was slowing momentarily. Could be the cause of the disconnection? I wasn’t using AirPods for this workout. Very frustrating that you can’t restart a workout from the point of disconnection or forward to that point once restarting. Clearly a glitch in the software and a shortcoming in the interface on ATV. Hopefully addressed through an update soon.

Absolutely terrible, and I'm really glad I'm on a free trial. Over 50% of the time this happens. I have nothing else linked to my Apple TV, I'm like 2-3 feet MAX from the Apple TV (I'm literally standing too close to the TV because of this), no AirPods, and I'm getting this pretty consistently. I don't understand why it has to stop the workout. Why can't it just continue the workout and I just don't get the on screen stats? I mean my watch workout can still continue, it just drops the stats from the screen. Super frustrating.

Same issue here. Apple TV with Apple Watch 6 and AirPods Pro connected. Can make it about 20 minutes into a work out and then connection is gone. I do notice the stats on the tv go out of sync well before the connection lost notice pops up. Very frustrating to have to restart a workout instead of being able to pick up where you left off. Apple please release a fix ASAP or I will not be renewing my subscription.

we are having the same issues...Apple TV and Apple Watch...all software up to date. Certain this is a bug that will hopefully soon be resolved. I will echo what many others are saying...in addition to fixing the bug...Apple needs to make it so the entire workout doesn’t stop if the Watch and Apple TV disconnect.

I have the same issue. works fine with ipad but very random with apple TV. It happens to me with my watch and my wifes watch in the same way. I sometimes dont have an issue and sometimes do. I dont use any airpods when working out so cant see the link to the airpods being the problem.

I haven't been able to get through a single workout yet without disconnecting several times, then eventually the workout ends because it stayed disconnected too long. I'm 5 feet away from the Apple TV 4K, with a Watch 4, all on latest iOS. Have cycled devices. No other bluetooth connection aside from my phone. Thoroughly frustrated, and am rethinking my subscription.

As I mentioned above, I am updating my post. Today I did a 30 minute treadmill workout with the A1842 Apple TV, Air Pods Pro and Apple Watch 3. I completed the whole workout without it aborting. I did notice both today and yesterday that when doing the warmup and holding the handrails that the workout would pause. I guess this is because it thinks I stopped because my arms aren't moving. I understand that, but it seems that it reacts awfully quickly to think it should pause the workout. I also noticed yesterday and today that the heart rate on screen was not updating regularly.

Seems that there are quite a few bugs Apple needs to correct.

So just to update everyone. I spent 1hr 45 mins with apple support and was passed to 4 different people. I have now spoken with an engineer who I have sent analytics from my Apple TV to try and diagnose the problem. I have a follow up call on Thursday to see if they can find the issue and resolve. Next stop will be Tim Cook!!!

The 14.4 updates do not help. I updated both my Apple TV (HD) and my Watch (series 6, updated to 7.3). I started a 20 minute workout using my AirPod Pros for audio and it stopped the connection a few minutes into the workout.

it just happened to me. I know I’m late to this thread, but I just started the Fitness+ free trial this week. Halfway through a 45min workout, watch disconnects from Apple TV and kills the workout. Can’t resume. No other Bluetooth devices are around, except the Apple TV remote. What a terrible de-motivator.

Definitely not an AirPods/multiple Bluetooth only issue. I don’t have AirPods and don’t use headphones during a workout- so I’m only using the Apple TV and watch and having the same issue. Device connection lost and it just kicks you out.