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User profile for user: AppleCustomerHelpMe
AppleCustomerHelpMe Author
User level: Level 1
4 points

My apple remote stopped working entirely, but I can still use the remote app on my phone. Anyone else?

My apple remote stopped working entirely, but I can still use the remote app on my phone. Anyone else?

Posted on Dec 15, 2020 3:34 PM

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User profile for user: Urquhart1244
Urquhart1244
Community+ 2024
User level: Level 10
143,118 points

Posted on Dec 15, 2020 5:51 PM

What is your model remote? Identify your Apple TV remote - Apple Support


When did you last exchange or recharge the battery?

How to replace the battery in your Apple Remote (aluminum) - Apple Support

Charge your Siri Remote - Apple Support


Have you tried pairing or linking the remote again?

If your Apple TV remote isn’t working - Apple Support

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User profile for user: Urquhart1244
Urquhart1244
Community+ 2024
User level: Level 10
143,118 points

Dec 15, 2020 5:51 PM in response to AppleCustomerHelpMe

What is your model remote? Identify your Apple TV remote - Apple Support


When did you last exchange or recharge the battery?

How to replace the battery in your Apple Remote (aluminum) - Apple Support

Charge your Siri Remote - Apple Support


Have you tried pairing or linking the remote again?

If your Apple TV remote isn’t working - Apple Support

Reply

My apple remote stopped working entirely, but I can still use the remote app on my phone. Anyone else?

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