Carrier Lock on SIM card

Question

louannde Author

Level 1

9 points

Carrier Lock on SIM card

How can I remove the Carrier Lock from the SIM card on a Verizon iPhone X?

iPhone X

Posted on Dec 15, 2020 4:07 PM

Reply

Answer 1

Best reply

Lawrence Finch

Level 10

205,484 points

Dec 15, 2020 4:29 PM in response to louannde

The carrier lock is not on the SIM card, it is recorded in Apple’s activation server. You need to contact Verizon and ask them to remove the carrier lock. See ➡️ How to unlock your iPhone for use with a different carrier - Apple Support

You might first check to see if it IS SIM locked; Verizon generally does not lock phones unless a phone is financed through Verizon.

Go to Settings/General/About and see what it says for Carrier Lock.

Reply

Answer 2

louannde Author

Level 1

9 points

Dec 15, 2020 7:16 PM in response to Lawrence Finch

We will contact the carrier again to ask them to remove the Carrier Lock. Yes it shows this lock.

we have spent hours on the phone and in person with Verizon, the new carrier and Apple with no success. Could there be a defect in this phone? It was a replacement for a broken phone insured by Asurion. Thank you for your reply

Reply

Answer 3

Dec 15, 2020 7:29 PM in response to louannde

Only Verizon can unlock it, unfortunately.

Reply

Carrier Lock on SIM card

Similar questions