Apple fitness plus not working on Apple TV

Anyone else having an issue with 4K Apple TV not being able to connect to the Apple fitness plus?

Posted on Dec 15, 2020 4:58 PM

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Posted on Feb 24, 2021 3:09 PM

SAVE YOURSELF THE HASSLE OF A RESET!!! Definitely try signing out of iCloud on the Apple TV and then back in!! I was having this issue today, and was scrolling this thread, desperately hoping I did not have to factory reset my device. I saw one user suggest ensuring that the Apple TV has a “room” assigned in the home kit.. I realized I didn’t have that set up and tried that first. Moments later, I realized my Apple TV wouldn’t even connect to my phone, so I couldn’t set up the home kit. I scrolled more, and saw the iCloud sign out suggestion - this fixed both of my issues!! I can use Apple Fitness+ now AND my phone will connect and allow me to setup home kit!

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Feb 24, 2021 3:09 PM in response to maveric80

SAVE YOURSELF THE HASSLE OF A RESET!!! Definitely try signing out of iCloud on the Apple TV and then back in!! I was having this issue today, and was scrolling this thread, desperately hoping I did not have to factory reset my device. I saw one user suggest ensuring that the Apple TV has a “room” assigned in the home kit.. I realized I didn’t have that set up and tried that first. Moments later, I realized my Apple TV wouldn’t even connect to my phone, so I couldn’t set up the home kit. I scrolled more, and saw the iCloud sign out suggestion - this fixed both of my issues!! I can use Apple Fitness+ now AND my phone will connect and allow me to setup home kit!

Jan 2, 2021 7:38 AM in response to Urquhart1244

Thanks for those suggestions, but none apply 😫


I’ve restarted my phone, watch and Apple TV’s multiple times. Nothing worked.


As for the Home options, I use HomePods, too and have everything properly setup (that is, each Apple TV is named and assigned to separate rooms).


I was able to connect with no problem the first time I used it, then I had issues using Fitness+ with my iPhone 11 and had to restart both my phone and my watch for it to work. Now I was trying to use it on my Apple TV’s (both 4K) again and had these issues.


Ultimately, I tried resetting my bedroom Apple TV and that worked. It took almost two hours to do it all, though, so I’d really like to avoid doing that on my living room one, but I guess if there’s no other option ...

May 4, 2021 6:36 AM in response to maveric80

Apple TV+ not working - work around


  1. sign out of devices iCloud and sign back in tv, phone, iPad and especially watch
  2. turn off and on again Apple Watch
  3. open Apple fitness + on main device eg tv 4K
  4. reconnect your Apple Watch you will need to enter code
  5. reopen your chosen workout

this took me 30minutes to figure list, hopefully will save others a load of frustration .


issue seems to be since Apple added requirements for tracking of your app data for analytics and preferences.

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Apple fitness plus not working on Apple TV

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