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I was charged $10.99 for Apple Music, less than the 14.99 due to a credit. The problem is is signed up for the bundle the next day and did not receive a credit for the 10.99? Help!

I was charged $10.99 for Apple Music, less than the 14.99 due to a credit. The problem is is signed up for the bundle the next day and did not receive a credit for the 10.99? Help!

iPad, iOS 9

Posted on Dec 15, 2020 5:09 PM

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Question marked as Top-ranking reply

Posted on Dec 15, 2020 5:16 PM

Normally, all sales are considered final, but you can ask for a refund.


If you have received a confirmation email, click the Report a problem link at the bottom.


Purchases problem.      


How long refunds from the App Store or other Apple services take.  

1 reply

I was charged $10.99 for Apple Music, less than the 14.99 due to a credit. The problem is is signed up for the bundle the next day and did not receive a credit for the 10.99? Help!

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