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How can I connect my Apple Watch to my new phone when it says I can't.

Hello, my name is Adianet Carmona. Today, my phone turned off completely, so I went and got a new phone. I have an Apple Watch, and when I went to connect my Apple Watch to my new phone, it said I couldn't. it told me that I needed to disconnect my old phone, but I can't since I can't turn it off, what can I do to connect my Apple Watch to my new phone?

iPhone 6s, iOS 14

Posted on Dec 15, 2020 4:57 PM

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Posted on Dec 15, 2020 5:01 PM

see if this support article helps

see the section that says How to erase your Apple Watch if you don't have your iPhone

Unpair and erase your Apple Watch - Apple Support

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How can I connect my Apple Watch to my new phone when it says I can't.

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