Blacklisted? Why?

Question

Blacklisted? Why?

I bought an iPhone on November 27, 2020 on offer up from a seller in my city. I haven’t had a phone line since 2019 so I didn’t put in a SIM card. I tried getting a phone line today at AT&T and they said my phone was blacklisted. I don’t know why it was blacklisted if it had my iCloud and all my information in it. The seller had removed all of his information from it. I don’t know what carrier it used before but the seller had told me it was unlocked to all carriers when I bought it. I have proof of me buying it off him. Is there anything Apple can do?

iPhone 11, iOS 14

Posted on Dec 15, 2020 7:38 PM

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Answer 1

Dec 15, 2020 7:43 PM in response to lobsterghost1

But he unlocked the phone and took off his iCloud in front of me to prove it was his phone and it was as if it was brand new. Then I put in my icloud

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Answer 2

Dec 15, 2020 7:43 PM in response to Tvdfanandlover

A phone is blacklisted when it is reported stolen to the cellular provider.

You purchased a stolen phone. You can't use that phone. You wasted your money. Apple will NOT help you at all. They do not get involved in lost or stolen phones at all. We cannot help you either.

You should recycle the phone responsibly.

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Answer 3

Dec 15, 2020 7:49 PM in response to Tvdfanandlover

Then contact the seller. No one, including Apple can help you. I'm willing to bet you cannot reach the seller at all. But if you can, only the seller can help you. Places like eBay, Offer Up, Facebook, etc., are notorious for bad people to offload stolen devices.

Read this article I wrote about buying used iOS devices --> https://discussions.apple.com/docs/DOC-250001038

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Blacklisted? Why?

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