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New order / iPhone 12 Pro

Hello, Support team,


I placed an order for two iPhone 12 Pro's on December 1st 2020. My Order ID is.


The delivery is to my friend's home in Dubai, UAE. I have added all the required details and have chose my mode of payment as credit card. However, now the order is on hold as "there is any issue with the payment" -- can you please explain why?


I would request you to action this immediately as the timing and arrival of the iPhone is critical.


Hope the above is understood and described clear?


Looking forward to hearing from you soon.


Best,

Bhatt




[Personal Information Edited by Moderator]


Posted on Dec 15, 2020 11:32 PM

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Question marked as Best reply

Posted on Dec 16, 2020 4:41 AM

Hello,

You generally can not order a phone is one country and have it delivered to another country. See if this link helps:

https://store.apple.com/Catalog/US/Images/orderstatuslearnmore.html

Good luck.

1 reply

New order / iPhone 12 Pro

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