M1 Mac synced with iPhone/iPad

That is so frustrating! I'm having the same issues with the devices of a good friend. When I called Apple Support last week, the lady said, the problem is completely new to her and that she hasn't found anything in the database.

Therefore I hope, that the communities effort and publications on 9to5mac help solving the problem. I will stay tuned and already say thank you to everyone on touch with Apple Support.

Chatting with support and supposedly the work around is the update to 14.4 and 11.2 BigSur. I was hoping to delay updating until this gets fixed but looks like I'll have to test this as well and risk having to factory reset again.

I got an update from my advisor today. This issue has officially been logged as an internal bug/issue with the engineering teams and they are working on a resolution.

I know it doesn't sound like much, but it means it's no longer just a user support issue and is now on the development team's radar, which is a good thing.

Now we wait.

Thanx for giving us that update on it CodeMonkeyZimbu and responding to the thread I created. Glad to know others are reaching out and getting Apple's attention on this as well. I myself decided not to try syncing my iPhone 11 with my M1 Mac Mini until I hear that this specific issue has been addressed with a firmware update.

Thanks for the report CodeMonkeyZimbu

can you confirm also that the issue I've had with the App store has been fixed? This is where it would offer an update, start the download but cease the download and reset the update as 'Available'. In other words, it would not update apps.

I still had this problem even after installing 11.2.1 and 14.4. I only got everything working after I reset the iPhone back to just the operating system and then manually reinstalling all my apps. Backing up to the M1 now works properly

bdbst2, if your device is currently not working properly (apps crashing) you may need to erase your device and restore a backup to get all the apps working again. Once the phone is working, you should (hopefully) be able to sync your device with Big Sur 11.2.1 and the apps should no longer crash.

It sounds like 11.2.1 fixes the issue that was causing the apps to crash, but it might not retroactively correct a device that is already broken without erasing the device and starting from a good backup.

I also don't have official confirmation that 11.2.1 is supposed to fix it yet from my advisor, so it's possible there may be a few scenarios where it will still break. But it seems to have resolved the issue for most people from the various threads I'm following here and on other sites.

Yes jaysonng, I am using Family Sharing with my Apple ID. Apps were crashing after sync previously. After wiping my device, restoring a backup, and syncing with Big Sur 11.2.1, I'm no longer having the crashing issues.

good to hear. I've yet to try it again since I've been pretty busy and have no time yet to risk another factory reset and restore. I'll probably have to do it soon since a lot of you are saying it fixes it.

Thanks a bunch to you all :)

Yeah, deeply disappointed. Just deactivated a Windows computer for a Mac mini. Hooked up My iPhone12 Pro and does nothing but charge. No sync, no nothing. This is a critical mistake for a rollout of this type. What was worse is that the last version of iTunes trashed all my Gracenote photos. Noticing that Apple S/W, which was once the lynchpin for the iPhones, iPads, iTunes and Macs are being shipped with obvious bugs.

I am experiencing the same inability to sync my iPhone xS plus-1 with mail, contacts, Messages on Mac Mini M-1. This needs to get fixed quickly!

Same problem as you described here.

I hope there is coming a fix for this from Apple very soon.

at the moment iPhone and iPad won‘t be connected to the M1 at all.

Anyone tried to update mac to mac os 11.2 beta and see if the issue is resolved ?