You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Can't get new iMac (big sur) to connect to epson printer

The computer sees the Epson printer but doesn't connect. I've tried changing printer cables, uninstalling epson driver and reloading it, restarted everything, changed usb ports and all I'm getting is swear words when I continue.

iMac, OS X 10.11

Posted on Dec 16, 2020 12:36 PM

Reply
Question marked as Top-ranking reply

Posted on Dec 16, 2020 4:26 PM

Thank you.


Big Sur 11.1?


Are you using the latest drivers?

https://epson.com/Support/Printers/Professional-Imaging-Printers/Epson-Stylus-Pro-Series/Epson-Stylus-Pro-3880/s/SPT_CA61201-VM?review-filter=macOS+11.x


Also, if there is a problem with USB, you may want to test an Ethernet connection (for example, to a LAN port of a Wi-Fi router).


Reset the Mac printing system to solve a problem - Apple Support

Add a printer on Mac - Apple Support


5 replies
Question marked as Top-ranking reply

Can't get new iMac (big sur) to connect to epson printer

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.