Empty bubble box on messages on iPhone 12

2 contacts have recently responded to my messages to them. They have responded but I have only received empty bubble boxes on my iPhone 12 mini. I have tried turning iMessages on and off but this has not helped. Any advice please?

Posted on Dec 16, 2020 12:46 PM

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1 reply

jdo_apple

Community Specialist

Dec 19, 2020 1:10 PM in response to Mickeymouse2

Hello Mickeymouse2,

We understand that your messages are empty. Does this happen with group messages? Does it only occur with these two contacts? Was the reply a video or a link? Check this out: Use Messages on your iPhone, iPad, or iPod touch.

Take care.

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Empty bubble box on messages on iPhone 12

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