My account is only showing my iphone as being connected to Apple Music but when I go to authorize my computer it says that I have 5 already authorizated.

My account is only showing my iphone and my computer as being connected to Apple Music but when I go to use my itunes on my computer it says that I have 5 already authorizated and won't let me use itunes.



Windows, Windows 10

Posted on Dec 16, 2020 12:42 PM

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Question marked as Top-ranking reply

Posted on Dec 16, 2020 12:47 PM

Deauthorize All and then reauthorize any computers (not iPhones) that you still have or want to use. See the deauthorize all button in the second screenshot below from Authorize or deauthorize your computer for iTunes Store purchases - Apple Support


See your authorized computers

To automatically sign in to your Account Information page from your computer, click here. Or follow these steps:

  1. On a Mac, open the Music app, Apple TV app, or Apple Books app. On a PC, open iTunes for Windows.
  2. Sign in with your Apple ID.
  3. In the menu bar on your Mac or PC, choose Account > View My Account.
  4. Sign in with your Apple ID.
  5. On the Account Information page, scroll to the Apple ID Summary section. You'll see the number of computers that you've authorized with your Apple ID. You can’t see the names of those computers. If you haven't authorized 2 or more computers, you won't see this section.

If the number of authorized computers listed is more than what you expect, you might not have deauthorized the computers that you no longer use, gave away, or sold. You need to deauthorize all of your computers and then authorize each one that you still use.

1 reply
Question marked as Top-ranking reply

Dec 16, 2020 12:47 PM in response to kyliesnina

Deauthorize All and then reauthorize any computers (not iPhones) that you still have or want to use. See the deauthorize all button in the second screenshot below from Authorize or deauthorize your computer for iTunes Store purchases - Apple Support


See your authorized computers

To automatically sign in to your Account Information page from your computer, click here. Or follow these steps:

  1. On a Mac, open the Music app, Apple TV app, or Apple Books app. On a PC, open iTunes for Windows.
  2. Sign in with your Apple ID.
  3. In the menu bar on your Mac or PC, choose Account > View My Account.
  4. Sign in with your Apple ID.
  5. On the Account Information page, scroll to the Apple ID Summary section. You'll see the number of computers that you've authorized with your Apple ID. You can’t see the names of those computers. If you haven't authorized 2 or more computers, you won't see this section.

If the number of authorized computers listed is more than what you expect, you might not have deauthorized the computers that you no longer use, gave away, or sold. You need to deauthorize all of your computers and then authorize each one that you still use.

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My account is only showing my iphone as being connected to Apple Music but when I go to authorize my computer it says that I have 5 already authorizated.

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