After opening Fitness+ on Apple TV, it says "Open Workout App on Apple Watch to Connect. This will personalize your Apple+experience. Requires watchOS 7.2 or later."
When I open Workout App on Apple Watch, nothing happens. There is no connect button.
I have tried restarting iPhone, AppleTV and Apple Watch, but it did not help.
Apple TV 4K
Hi karen12,
Thanks for the reply. I did make sure all devices were up to date.
I then contacted Apple Support through a chat, we tried several things, then I was connected with experts from phone support. The issue was kicked up to a supervisor. She suggested signing out of my Apple ID on my AppleTV (Settings/General/Users and Accounts/Default User/iCloud/Sign Out) and then signing back in. After that I had to make sure the AirPlay and HomeKit was set up on the AppleTV (Settings/General/AirPlay and HomeKit/Room/In My Home).
This solved my problem and I was able to immediately use Fitness+
Thanks again.
Sincerely,
nvlattas
Hi karen12,
Thanks for the reply. I did make sure all devices were up to date.
I then contacted Apple Support through a chat, we tried several things, then I was connected with experts from phone support. The issue was kicked up to a supervisor. She suggested signing out of my Apple ID on my AppleTV (Settings/General/Users and Accounts/Default User/iCloud/Sign Out) and then signing back in. After that I had to make sure the AirPlay and HomeKit was set up on the AppleTV (Settings/General/AirPlay and HomeKit/Room/In My Home).
This solved my problem and I was able to immediately use Fitness+
Thanks again.
Sincerely,
nvlattas
Hi there nvlattas,
Thanks for reaching out to us with this trouble you're having connecting the Apple Fitness+ to your Apple TV. We're happy to help you with this. First, you'll need to confirm the devices and software versions needed here:
Devices you can use with Apple Fitness+
If you need to update any of your device software, find the guidance to do so here:
Update your iPhone, iPad, or iPod touch
We hope this helps you. Feel free to reach back out if you have any questions.
Cheers!
Hello again nvlattas,
Thanks for the follow-up info. We're happy to hear you were able to get this issue resolved. Please Feel free to reach back out if you have any other questions, or need any further assistance. We're here for you.
Take care and be safe.
Everything is updated but still will not work on 4 different Apple Watches. 2 Apple Watch 4s and 2 Apple Watches 6. Quite disappointing add-on to Apple One.
I had the same issue and this solution worked perfectly! Thanks for posting this!
Excellent, glad it worked.
Fitness+ - Apple Watch not connecting to Apple TV
