Greengrow Author

Level 1

4 points

Restart iMac. Message support apple com/Mac/startup

Need help to restart. Message on screen only says. Support apple.com/Mac/startup

iMac 21.5″ 4K, macOS 10.13

Posted on Dec 16, 2020 1:10 PM

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1 reply

Level 10

148,494 points

Dec 16, 2020 1:24 PM in response to Greengrow

Please try restarting in Safe Mode, the instructions are in the following link.

Use safe mode to isolate issues with your Mac

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Restart iMac. Message support apple com/Mac/startup

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