iPad iOS software update

What iOS version is your iPad currently running?

If it's running iOS 10.3.3, I'm not sure it can be an iPad Air 2nd generation model.

Please look at your device's back cover and find the "Axxxx" code (where xxxx are four numbers) and post it here.

Thanks and regards

Giulio

Whether you are able to update your iPad to a newer version of iOS/iPadOS will be dictated by your iPad model - and the currently installed version of iOS. You can find this information here:

Settings > General > About

Not sure which iPad you have? Identify your iPad model.

Here is a list of the highest version of iOS supported by the older models of iPad (for simplicity - “generations” are shortened to a number) that are restricted in their ability to be updated:

iPad1 - iOS 5.1.1

iPad2, iPad3 and iPad mini1 - iOS 9.3.5 (WiFi Only models), iOS 9.3.6 (WiFi & Cellular)

iPad4 - iOS 10.3.3 (WiFi Only), iOS 10.3.4 (WiFi & Cellular)

iPad Air1, iPad mini2 and iPad mini3 - iOS 12.5

Newer models, not appearing in this list, are all able to be updated to the current version, iPadOS 14.3.

If your iPad is currently running and cannot be updated beyond iOS 10.3.3/4, then it is very likely that you have an iPad4...

Update support for iPad4 ended September 2017. The final iOS releases for this model were iOS 10.3.3 (WiFi Only models) and iOS 10.3.4 (WiFi & Cellular). iPad4 cannot be updated to any later major version of iOS as it lacks the minimum hardware requirements needed to run more recent versions. The 32-bit platform upon which the iPad4 is based is obsolete.

Many App Developers have also dropped support for older devices and iOS versions preceding iOS11/12/13 - and have withdrawn older versions of their Apps from the Apple App Store. Withdrawal of Apps supporting older models of iPad is making their utility and usefulness significantly more limited. Once compatible versions Apps are withdrawn, you’ll not be able (re)download or (re)install them.

If Apps that you need to use now have higher minimum iOS-version requirements than your iPad can support, your only option is to replace your iPad with newer model. Of current models, even the entry-level iPad8 supports current iPadOS 14 - and has hardware specifications and capabilities that vastly outperform an iPad4.

I hope this information is helpful - if only in clearly stating the potential limitations of your iPad - and your available options.

Yes,

You have/own a 2016, 9.7 inch screen iPad Pro WiFi/Cellular model.

You can upgrade that iPad to the latest iPadOS 14.3.

Since your iPad model is so far behind in iOS/iPadOS updates, you will need to connect that iPad to a Windows PC or older Mac, connected to the Internet, running the latest version of iTunes and use iTunes to initiate the iPad upgrade, through iTunes, to uograde your iPad Pro to iPadOS 14.3

If you own/use a newer Mac with a much newer macOS, you plug your iPad Pro into your newer Mac and you upgrade that iPad Pro using the macOS Finder to do the iPad upgrade to iPadOS 14.3.

Best of Luck to You!

What is the “M” model number of your iPad?

The “M” model number csn be found in the Settings app, under the General settings panel, About.

You have an iPad Pro 9.7 inch, you can run iOS 14 on that device