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iPad 13.1.3 version doesn’t update

I tried many ways to update my iPad. Everything I found in online help but my ipad can't update. I free up space, I uninstall many apps and etc.

iPad Air 2, iPadOS 13

Posted on May 8, 2021 9:40 AM

Reply
Question marked as Top-ranking reply

Posted on May 8, 2021 10:51 AM

If your iPad is capable of being updated to a more recent version of iOS/iPadOS than is currently installed, these support pages outline both the available methods by which the update can be performed - and troubleshooting should you experience difficulties:

Update your iPhone, iPad or iPod touch – Apple Support

If you can't update or restore your iPhone, iPad or iPod touch – Apple Support

If your iPhone, iPad or iPod touch won’t update - Apple Support

iOS update and restore errors – Apple Support


Be aware that your iPad may be too far behind the current version to be updated directly from iPad settings. As such, you will likely need to use a computer to perform the update. You will need access to either a PC (with iTunes installed) or a Mac (with iTunes or Finder - as appropriate for the installed version of MacOS). Ensure that your installed version of iTunes has been updated to the most recent version; the essential device drivers are included.

Download and use iTunes for Windows – Apple Support

Update to the latest version of iTunes – Apple Support

Update software on iPhone, iPad or iPod touch in iTunes on PC - Apple Support


7 replies
Question marked as Top-ranking reply

May 8, 2021 10:51 AM in response to suziebers

If your iPad is capable of being updated to a more recent version of iOS/iPadOS than is currently installed, these support pages outline both the available methods by which the update can be performed - and troubleshooting should you experience difficulties:

Update your iPhone, iPad or iPod touch – Apple Support

If you can't update or restore your iPhone, iPad or iPod touch – Apple Support

If your iPhone, iPad or iPod touch won’t update - Apple Support

iOS update and restore errors – Apple Support


Be aware that your iPad may be too far behind the current version to be updated directly from iPad settings. As such, you will likely need to use a computer to perform the update. You will need access to either a PC (with iTunes installed) or a Mac (with iTunes or Finder - as appropriate for the installed version of MacOS). Ensure that your installed version of iTunes has been updated to the most recent version; the essential device drivers are included.

Download and use iTunes for Windows – Apple Support

Update to the latest version of iTunes – Apple Support

Update software on iPhone, iPad or iPod touch in iTunes on PC - Apple Support


May 8, 2021 10:43 AM in response to suziebers

Can you confirm what year and model iPad do you have/own?

The “A” model number can be found on aluminium back of your iPad in small print right under the larger bold print “iPad”.

What iOS/iPadOS version is this iPad, currently, running?

What is the rated, internal data storage space/capacity of your iPad model and how much of this free, internal data storage capacity is left inside of your iPad model?


Please attempt to answer all questions asked.


Thank You.

May 8, 2021 7:20 PM in response to suziebers

Here's your issue.

You own a low storage, 2014 iPad Air 2 model that is FULL!

Also, your iPad is too far behind in iPadOS updates.

There is NOT much to be done about that in this day and age.


A 16 GBs storage iPad starts out, after initial drive formatting, at approx. 14.5 GBs of free, internal storage.

After the installation of iPadOS, at approx. 6.5 GBs, leaves 8.0 GBs of of free, internal data storage space.

iOS/iPadOS needs a minimum of 2-4 GBs of constant remaining storage, that MUST BE MAINTAINED AT ALL TIMES, to insure/ensure nominal, acceptable operation of all iOS/iPadOS functionalities.

This leaves a 16 GBs iPad with ONLY a practical, usable storage space of between 5 and 6 GBs AND THAT IS IT!


This is virtually NO internal data storage to do much of anything with that iPad today, in 2021

This is why Apple quietly, silently did away with all 16 GBs iOS device back sometime in 2016.


I can give you procedures to try and free up some internal data storage space, but this will, largely turn out to be a complete waste of time, if you are trying to upgrade that low storage iPad to the latest iPadOS.

The newest iPadOS 14 is even larger in data file size than iPadOS 13.


There maybe not anyway to actually successfully upgrade your low storage iPad.

But it may help to give you workable internal storage for you to keep using that iPad as is.


May 8, 2021 7:23 PM in response to suziebers


If you want to just try and ree up free data storage space on an iPad/iDevice, you need to start by backing up your iPad to either Apple's iCloud ( you may need to pay for additional, monthly storage space ) or by connecting your iDevice to a computer running the latest iTunes or, if a newer Mac with a much newer macOS, use the macOS Finder to do the device backup and/or some other offsite, “cloud” data storage/backup services, like Google Drive/Photos, BOX, DropBox, Amazon Cloud Drive, Flickr ( for photos/images ), etc.


Then, delete any installed apps that you no longer use or use infrequently enough that they aren't missed (you can always reinstalled any purchased or free apps at some time later, as you need them).

In addition, uninstall any games that appear to be using a sizable chunk of your iPad's internal storage, as well!


( A disclaimer to the immediate advice above. )

If you own an nearly 8-9-year old to nearly 10-year old iPad, you SHOULD ONLY delete apps that you have ever seldom used or no longer use as there is NO WAY now, from 2020 onward, to retrieve these old apps from the iOS App Store, any longer.


( Third party iOS app developers have permanently removed all of their older, legacy apps from Apple's iOS App Store servers forever!

There are, VIRTUALLY, NO more older, useful, popular, third party apps for over 8-10-year old iOS devices, any longer! )



Then, thin out/delete any music/videos/movies/TV shows/podcasts/screen recordings/photos-images/eBooks/

eMagazine/iBooks/audio books/Documents/PDFs, etc.



If you use a POP email account on your iPad, delete/thin out any old saved emails that maybe saved to your iPad.


To permanently delete photos/images off of your iDevice go into the Photos app and find the Recently Deleted folder/album and permanently delete any photos/images stored in that folder/album.


Also, you can check to see what other stuff is eating up all your valuable data storage space by going into the Settings App,,General Settings Panel, in the right hand column, tap Storage & iCloud usage panel ( in iOS 11 and later, it’s now called iPad Storage ), in the top Storage Panel, tap the Manage Storage panel, wait for a list of apps to generate that will tell you how much space each app is taking up on your iDevice.


Then, for older iPad models with a Home button, do a hard reset of your iPad by holding down both the Home and sleep/wake buttons simultaneously until your iPad goes to black and restarts with Apple logo, then release the buttons.



iOS devices and iOS/iPadOS need to maintain, at the very least, a minimum of between 2-4 GBs of free data storage space, AT ALL TIMES, to insure normal/nominal functionalities/operation and general overall performance of any iOS device running iOS/iPadOS.


As far as being able to upgrade that iPad to the llatest iPadOS 14.5.1, I tbink that being able to do that maybe unrealistic and maybe NOT possible,, at the worst.


It's 2021, now.

Your iPad model will be 7-years old, this year!

You really need to seriously consider a purchase of a new iPad model OR a much, MUCH “newer” and less expensive, refurbished or used iPad models, from better known, trusted sources, like other Apple product/device retailers/resellers, locally or online, on the Web/Internet, capable of running the latest iPadOS versions, that have much larger internal data storage capacities.

There are PLENTY of newer, older iPad models that can run the latest, current versions of iPadOS.


A 32 GBs storage iPad starts out with approx 30 GBs.,after initial internal flash drive formatting.

Minus approx. 6.5 GBs for iOS/iPadOS leaves between 23-24 GBs.

Minus 2-4 GBs, for iOS/iPadOS system operational reserve, that MUST BE MAINTAINED AT ALL TIMES, to ensure/insure normal, expected operation of iOS/iPad OS, leaves approx. between 20-21GBs of actual, usable data storage space.


While 32 GBs data storage devices are, now, more quickly, becoming the “new” low storage 16 GBs internal data storage space devices, today, a 32 GBs Apple iOS/iPadOS device has 3-4 times the internal data storage space of a 16 GBs. internal data storage Apple iOS/iPadOS device.


A realistic, real minimum for iPad storage, in this day and age, is either 64 GBs or 128 GBs


I am sorry that you had to learn all of this, but this does not change any of the facts regarding these very old iOS devices and these low 16 GBs base model storage capacities.



Sorry & Best of Luck to You!

iPad 13.1.3 version doesn’t update

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