Update Issue

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Level 1

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Update Issue

I’ve tried numerous times to upate my Ipad Pro for the latest IOS version & it will not update. I have enough storage so I don’t understand the issue? Can anyone help please?

Posted on May 19, 2021 5:45 PM

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Answer 1

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Limnos

Level 10

412,741 points

May 19, 2021 9:13 PM in response to Shanna883

If your iPhone, iPad or iPod touch won’t update - "You might be unable to update your iPhone, iPad, or iPod touch wirelessly — or over the air — for one of these reasons", with more detail in this link. --> https://support.apple.com/HT201435

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Answer 2

May 20, 2021 2:13 AM in response to Shanna883

In addition to the advice contained within the link provided by Limnos, you should note that for your iPad to install an available update, its battery must be charged to at least 50% capacity - and/or be connected to its Power Adapter. The iPad can only be updated over a standard WiFi connection - or be updated by a PC or Mac using iTunes or Finder over a direct USB connection.

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