Money withdrawal

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Level 1

8 points

While connecting my credit card to Apple ID, the funds were automatically written off, although I did not make any purchase

iPhone 7, iOS 14

Posted on Dec 16, 2020 5:35 PM

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Answer 1

Level 10

685,155 points

Is it a payment authorization hold to verify the card? See the Apple Support article(s) below.

See the Apple Support article(s) below. Link to contact Apple Support in the article.

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Answer 2

Level 1

8 points

Is it normal - $19,99?

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Answer 3

Level 10

685,155 points

That is higher than normal for a payment authorization hold. Did you read the 2nd link I posted?

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Answer 4

Level 1

8 points

Yes, I read it. They sent me a receipt: payment for the subscription that I used two years ago and cancelled it at that time...how can this be?

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