locked out of iphone se

I changed the password on my sons phone at his request. Now it keeps saying it is wrong. I attempted to restore the phone since I can't get back in to it. That failed. I need help!

iPhone SE, iOS 13

Posted on Dec 16, 2020 8:53 PM

Reply
1 reply

Dec 17, 2020 10:26 AM in response to apo524

Read the Apple Support document about what to do "If you forgot the passcode for your iPhone, iPad, or iPod touch, or your device is disabled". Click here --> http://support.apple.com/HT204306


You will have to erase the device and set it up again. You can restore from a backup on a computer or iCloud.


Restore your iPhone, iPad, or iPod touch from a backup - https://support.apple.com/HT204184


If it isn't working then you are not successfully getting it into Recovery Mode. Try again. Hold the power and home buttons down for quite a while to get the connect to a computer display on the device.


Read this link "If your computer doesn't recognize your iPhone, iPad, or iPod" - https://support.apple.com/HT204095

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

locked out of iphone se

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.