You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

locked out of iphone se

I changed the password on my sons phone at his request. Now it keeps saying it is wrong. I attempted to restore the phone since I can't get back in to it. That failed. I need help!

iPhone SE, iOS 13

Posted on Dec 16, 2020 8:53 PM

Reply
Question marked as Top-ranking reply

Posted on Dec 17, 2020 10:26 AM

Read the Apple Support document about what to do "If you forgot the passcode for your iPhone, iPad, or iPod touch, or your device is disabled". Click here --> http://support.apple.com/HT204306


You will have to erase the device and set it up again. You can restore from a backup on a computer or iCloud.


Restore your iPhone, iPad, or iPod touch from a backup - https://support.apple.com/HT204184


If it isn't working then you are not successfully getting it into Recovery Mode. Try again. Hold the power and home buttons down for quite a while to get the connect to a computer display on the device.


Read this link "If your computer doesn't recognize your iPhone, iPad, or iPod" - https://support.apple.com/HT204095

1 reply
Question marked as Top-ranking reply

Dec 17, 2020 10:26 AM in response to apo524

Read the Apple Support document about what to do "If you forgot the passcode for your iPhone, iPad, or iPod touch, or your device is disabled". Click here --> http://support.apple.com/HT204306


You will have to erase the device and set it up again. You can restore from a backup on a computer or iCloud.


Restore your iPhone, iPad, or iPod touch from a backup - https://support.apple.com/HT204184


If it isn't working then you are not successfully getting it into Recovery Mode. Try again. Hold the power and home buttons down for quite a while to get the connect to a computer display on the device.


Read this link "If your computer doesn't recognize your iPhone, iPad, or iPod" - https://support.apple.com/HT204095

locked out of iphone se

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.