This is just a simple question (possibly), but one that I have not been able to successfully find an answer to. The question is, how do I switch from getting a stackshots report (when an app crashes) to the standard crash report (crash log)?
Thanks!
tony_rx0113,
We appreciate the clarification. We recommend that you reach out to us here so we can take a closer look into your question: Get Support
Take care!
Hi tony_rx0113,
We appreciate you reaching out to us. We’ll do our best to assist you or get you pointed in the right direction.
Below is an article that may help you about Crash Reports.
View reports in Console on Mac
If you need further assistance, we recommend that you reach out to us here: Get Support
Cheers!
Thanks for responding!
Actually, I already know how to get to the crash log under "user reports" or "crash reports". I work in IT and sometimes users send me stackshots instead of the requested crash log. At first I thought they were using a 3rd party app that gets the stackshots report from their systems. But it appears stackshots is a built in feature of macos.
The curious thing on some customers macs, stackshots come up during a crash instead of the usual crash report. So I am thinking that there might be a setting somewhere where a user can switch between stackshots and the regular crash log.
Any help would be very much appreciated!
Stackshots vs Crash Report
