I changed my payment card but I get the message that my apple account is disabled. What do I do to enable it?
I changed my payment card but I get the message that my apple account is disabled. What do I do to enable it?
iPad Air 2, iPadOS 14
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What you need to do depends upon what message you are seeing. (Including exact error messages when you start a topic helps us help you.) Click on the links below to read more about each step to take.
If you only see this in an email, a text message, or somebody called you to report this, it is phishing. Do not respond.
OR
If you see a message that says "Your account has been disabled in the App Store and iTunes," click here --> https://support.apple.com/HT208856 and read what you need to do.
OR:
If your Apple ID is locked or disabled - https://support.apple.com/HT204106 - "If you or someone else enters your password, security questions, or other account information incorrectly too many times, your Apple ID automatically locks to protect your security and you can't sign in to any Apple services. You can unlock your Apple ID after you verify your identity."