After recent software update, touch ID is not unlocking my Macbook Pro. I have confirmed settings are correct. Typically it is listed as an option - enter password or touch ID on lock screen. The option is no longer available. Can you advise?
rbilott wrote:
After recent software update, touch ID is not unlocking my Macbook Pro. I have confirmed settings are correct. Typically it is listed as an option - enter password or touch ID on lock screen. The option is no longer available. Can you advise?
Try resetting the SMC https://support.apple.com/en-us/HT201295
if no resolve—
Try resetting NVRAM/PRAM http://support.apple.com/kb/ht1379
rbilott wrote:
After recent software update, touch ID is not unlocking my Macbook Pro. I have confirmed settings are correct. Typically it is listed as an option - enter password or touch ID on lock screen. The option is no longer available. Can you advise?
Try resetting the SMC https://support.apple.com/en-us/HT201295
if no resolve—
Try resetting NVRAM/PRAM http://support.apple.com/kb/ht1379
Hi!
Maybe something from here is your case (check "You must enter your passcode or password for additional security validation"):
Touch ID
