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touch id

Hello! I have an issue with my macbook's touch id after updating the software. I can't use the touch id anymore when I start the computer for unlocking it. It asks me just for the password. I verified the settings for touch id and seems that all looks fine. I tried a lot of advices from youtubers, but it is working. That is very frustrating because yesterday i bought it.

Can you help me?

MacBook Pro 13″, macOS 10.15

Posted on Jul 27, 2020 3:46 AM

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Question marked as Top-ranking reply

Posted on Jul 27, 2020 3:54 AM

It will always ask for the password when you turn on, or restart the computer. After the initial entering of the password, Touch ID will be active.

1 reply

touch id

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