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Problem with voicemail

Had to go to the AT&T store to get my voicemail straightened out, 12 pro, now when you open the phone app and touch the voicemail icon, all it says is call voicemail, no list of old voicemails, or anything ?? Help !!

iPhone 12 Pro, iOS 14

Posted on Dec 17, 2020 8:05 AM

Reply
Question marked as Top-ranking reply

Posted on Dec 17, 2020 8:26 AM

Jefffromwi wrote:

Had to go to the AT&T store to get my voicemail straightened out, 12 pro, now when you open the phone app and touch the voicemail icon, all it says is call voicemail, no list of old voicemails, or anything ?? Help !!

That means your line isn't provisioned to use visual voicemail if you have to call to check it.


Either call or go back to the AT&T store and have them fix the issue.

2 replies
Question marked as Top-ranking reply

Dec 17, 2020 8:26 AM in response to Jefffromwi

Jefffromwi wrote:

Had to go to the AT&T store to get my voicemail straightened out, 12 pro, now when you open the phone app and touch the voicemail icon, all it says is call voicemail, no list of old voicemails, or anything ?? Help !!

That means your line isn't provisioned to use visual voicemail if you have to call to check it.


Either call or go back to the AT&T store and have them fix the issue.

Problem with voicemail

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