Delayed Delivery

I ordered a MacBook Air on December 2, and the estimated delivery date was December 21 which is already much THEN I got an update about the order status saying that the delivery time is now January 7 - 14 IT MAKES THE WAITING TIME MORE THAN A MONTH. Does anyone has the same situation as mine? What can I do now?

MacBook Air

Posted on Dec 17, 2020 10:41 AM

Reply
1 reply

Dec 20, 2020 12:27 PM in response to ros02

Hello ros02,


Thank you for using Apple Support Communities.


We understand that you ordered a MacBook Air and the original delivery date was Dec 2, but it has since updated with an estimated deliver date of Jan 7 - 14. We do not have access to your account information to assist with your issue. We would recommend you take a look at the following support article too contact Apple Support for assistance with your order:


Contacting Apple


Specifically:


"Apple Online Store

Apple.com is a convenient place to purchase Apple products and accessories from Apple and other manufacturers. You can buy online or call (800) MY–APPLE (800–692–7753).


You can get information about an order you placed on the Apple Online Store through the Order Statuspage. If you prefer, you can also get order status or make changes by phone at (800) 692–7753."


Best regards.

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Delayed Delivery

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