MacBook Air Dies at 35% Battery

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MacBook Air Dies at 35% Battery

Hello, I have done the SMC reset 3 times and nothing is changing. This 2015 Air dies at 35% battery. Battery stats are below showing all is good. Any thoughts on fixing this. Thanks!

Battery Information:

Model Information:

Manufacturer: DP

Device Name: bq20z451

Pack Lot Code: 0

PCB Lot Code: 0

Firmware Version: 511

Hardware Revision: 000a

Cell Revision: 1198

Charge Information:

Fully Charged: No

Charging: Yes

Full Charge Capacity (mAh): 4163

State of Charge (%): 48

Health Information:

Cycle Count: 618

Condition: Normal

MacBook Air 11″, macOS 11.0

Posted on Dec 17, 2020 11:42 AM

Reply

Answer 1

karina184

Community Specialist

Dec 20, 2020 12:59 PM in response to garywi

Hey there garywi,

Thanks for reaching out to Apple Support Communities. We understand that your device is unexpectedly shutting down. We're happy to provide some assistance.

Let's follow the steps outlined in this helpful resource that relates to the issue you're having:

If your Mac restarted because of a problem

If the issue continues, see if this occurs while in safe mode:

Start up your Mac in safe mode

If the issue persists after that, let us know if anything was updated or changed when this started occurring or if you notice this when using a specific app.

We hope this helps.

Have a great day!

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MacBook Air Dies at 35% Battery

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