"Enter the Verification Code sent to your other devices" but I don't have any!

I am trapped in a loop. On my laptop, I get a prompt to enter the password to continue using iCloud, so I do that, and then it pops up a code box with the instructions to Enter the Verification Code sent to your other devices. I don't have any other devices! I have check on my AppleID page and there is only one device, the laptop that I am using. Help!

MacBook Pro 13″, OS X 10.10

Posted on Dec 17, 2020 1:22 PM

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Question marked as Top-ranking reply

Posted on Dec 18, 2020 12:22 AM

You have correct apple id and password , but the trusted number is not added and verified in the two factor authentication account .

Arrange at least one trusted number it could an iPhone or an android phone , the purpose is just to get code , or if you have a landline number that could be also added ( an automated call comes speaking the verification code ) .

From Mac system preferences add the trusted number https://support.apple.com/en-za/guide/mac-help/mchlf00522d9/mac

See the articles https://support.apple.com/guide/mac-help/use-two-factor-authentication-with-apple-id-mchl8bd4e9c2/mac

https://support.apple.com/en-in/HT204915

Note : you have not forgotten Apple ID password , the account recovery is done when you don't remember the Apple ID password .


2 replies
Question marked as Top-ranking reply

Dec 18, 2020 12:22 AM in response to AOuthit

You have correct apple id and password , but the trusted number is not added and verified in the two factor authentication account .

Arrange at least one trusted number it could an iPhone or an android phone , the purpose is just to get code , or if you have a landline number that could be also added ( an automated call comes speaking the verification code ) .

From Mac system preferences add the trusted number https://support.apple.com/en-za/guide/mac-help/mchlf00522d9/mac

See the articles https://support.apple.com/guide/mac-help/use-two-factor-authentication-with-apple-id-mchl8bd4e9c2/mac

https://support.apple.com/en-in/HT204915

Note : you have not forgotten Apple ID password , the account recovery is done when you don't remember the Apple ID password .


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"Enter the Verification Code sent to your other devices" but I don't have any!

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