Caps lock not working DELL wireless keyboard

Question

Level 1

8 points

Caps lock not working DELL wireless keyboard

Just bought the dell km7120w combo keyboard/mouse and the caps lock button doesnt work. I have a macbook pro with big sur installed. Tried the solution i found on the web regarding enabling slow keys, works for a few minutes but afterwards it stops again. Also, when i use the virtual keyboard, the caps lock button can be turned off but cannot turned on. Is something else that i can do? Is it a drivers issue?

Works fine with windows pc.

MacBook Pro Retina

Posted on Dec 17, 2020 2:49 PM

Reply

Answer 1

Brian_P7

Community Specialist

Dec 21, 2020 4:32 PM in response to dimitris134

Hello dimitris134.

Thanks for trying those steps and following up. Next, we would recommend contacting Apple Support.

Contact Apple for support and service

Cheers.

Reply

Answer 2

dimitris134 Author

Level 1

8 points

Dec 21, 2020 2:58 PM in response to judysings

Hi judysings,

Unfortunately resetting the SMC and NVRAM didn't help. Still the caps lock button is not activating caps, works only for disabling the caps (if i use virtual keyboard).

Thanks for your response.

BR

Reply

Answer 3

judysings

Community Specialist

Dec 20, 2020 5:14 PM in response to dimitris134

Hello dimitris134.

Thanks for reaching out to Apple Support Communities. We understand that your Dell wireless keyboard is not working properly with your MacBook Pro. We will be glad to assist.

Let's reset the SMC and NVRAM to see if that helps.

How to reset the SMC of your Mac

Reset NVRAM or PRAM on your Mac

Cheers.

Reply

Caps lock not working DELL wireless keyboard

Similar questions