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User profile for user: ilicco
ilicco Author
User level: Level 1
8 points

Google ads don’t seem to work on my iphone

Whenever I click an ad link after searching on Google nothing happens - the site redirects to Googleadservices... and then a blank page appears - or the link just doesn’t nothing. Happens in all browsers on this phone. Works on another phone on the same WiFi. Doesn’t work on WiFi or 4g on this phone. I have tried resetting mobile data settings. reconnecting to the wifi and clearing browser cache and history etc. Normal Google links work, but the advert links do not.... any ideas?

iPhone X, iOS 14

Posted on Dec 17, 2020 4:47 PM

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Question marked as Top-ranking reply
User profile for user: melissa_m77
melissa_m77
User level: Community Specialist

Posted on Dec 28, 2020 4:40 PM

Hi ilicco,


Thanks for getting back to us with those additional details. We understand being unable to open Google ads. Let's continue working on this together.


Next, please try the steps in the following link:


If Safari doesn't load a page or webpage items are missing


If that didn't help, please contact Apple Support to investigate this issue further. You can reach out to them here:


Get Support


Thank you for using Apple Support Communities. Have a nice day.

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Question marked as Top-ranking reply
User profile for user: melissa_m77
melissa_m77
User level: Community Specialist

Dec 28, 2020 4:40 PM in response to ilicco

Hi ilicco,


Thanks for getting back to us with those additional details. We understand being unable to open Google ads. Let's continue working on this together.


Next, please try the steps in the following link:


If Safari doesn't load a page or webpage items are missing


If that didn't help, please contact Apple Support to investigate this issue further. You can reach out to them here:


Get Support


Thank you for using Apple Support Communities. Have a nice day.

Reply
User profile for user: CarlAVII
CarlAVII
User level: Community Specialist

Dec 20, 2020 6:22 PM in response to ilicco

Hello ilicco,


Welcome to Apple Support Communities. It looks like Google Ads won't work on your iPhone, and we'd be happy to help.


Which iOS version is currently installed on your iPhone? Settings > General > About.


To get started, please follow the steps suggested under "Apple recommended" in the following thread:


Iphone: google search ads wont open


We hope this information is useful. Kind regards.

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Google ads don’t seem to work on my iphone

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