Black screen

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Sans4444 Author

Level 1

8 points

Black screen

black Screen but only top bar is visible

MacBook Pro 15″, macOS 10.15

Posted on Dec 17, 2020 5:12 PM

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Answer 1

Best reply

BDAqua

Level 10

239,393 points

Dec 18, 2020 4:45 PM in response to Sans4444

Start up from macOS Recovery

To start up from macOS Recovery, turn on your Mac and immediately press and hold one of the following combinations on your keyboard. Command-R is generally recommended, especially if you never installed macOS Sierra 10.12.4 or later… https://support.apple.com/en-us/HT204904#notupdated

Command (⌘)-R

Install the latest macOS that was installed on your Mac.

Option-⌘-R

Upgrade to the latest macOS compatible with your Mac.

Shift-Option-⌘-R

Install the macOS that came with your Mac, or the closest version still available.

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Answer 2

Sans4444 Author

Level 1

8 points

Dec 18, 2020 3:12 PM in response to BDAqua

Thanks for Reply .... i tried holding shift key ... mac turns on again with safe boot is red right top corner but the rest of screen is still black ... i can only see Safe Boot written in red keyboard sign battery life and wifi with time and the mouse cursor also appears on this top right corner rest all is black

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Answer 3

BDAqua

Level 10

239,393 points

Dec 18, 2020 9:37 AM in response to Sans4444

Safe Boot, (holding Shift key down at startup), does the problem occur in Safe Mode? Could take 10 minutes.

Safe mode attempts to repair Disks & clears lots of caches & loads safe Drivers, & prevents loading of 3rd party extensions, so if Safe Mode works try again in regular boot.

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Black screen

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