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I tried all 3 suggestions, problem persists. WHY does it keep saying the computer is authorized and when I try to play, say it needs to be authorized.?

Everytime I try to play the second track of an album I downloaded from iTunes, it says I need to authorize this computer. I authorize it, iTunes says it was previously authorized and is reauthorizing. Try playing it again, cycle repeats. not authorized, re-authourized, not authorized, ... I tried deleting the SC info folder as suggested, process repeats. Tried the first suggested sequence, still no change.

Windows, Windows 10

Posted on Dec 18, 2020 11:17 AM

Top-ranking reply

Steve Marshall Author

Level 1

4 points

Posted on Dec 19, 2020 4:49 AM

I went to the [ . . . ] button at the top of the album and selected [remove download].

When the [cloud] icon appeared next to each track and at the album title, I clicked each cloud for each track.

Initially I clicked the cloud icon at the album title to get all the tracks downloading simultaneously.

This time clicking the Album cloud first, did not switch all the track clouds to spinning progress wheels.

Clicking each one and waiting for each to finish before clicking the next one seems to have solved the "unauthorized" issue.

Thank you for letting me share

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I tried all 3 suggestions, problem persists. WHY does it keep saying the computer is authorized and when I try to play, say it needs to be authorized.?

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