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my iPhone keeps restarting

Hi,


My little brother got a preowned iphone 7 a month ago with 90% battery capacity and yesterday it started a loop where it will restart every 5 minutes. I've already reset all settings and configurations from the settings app, I've taken out the sim card several times and even reset and updated the phone throught iTunes using the DFU mode.


Also, when i try to check the battery health, nothing will come up, it keeps loading and loading until it restarts again.

At this point i don't know what to try and i'm starting to think it a hardware problem more than a software one. Plesase help.

iPhone 7

Posted on Dec 18, 2020 11:55 AM

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Question marked as Top-ranking reply

Posted on Dec 18, 2020 12:52 PM

Use the link at the top of the page to Contact Support. You might be able to get into a chat with them. Also, if you have a Twitter account, Apple Support is on there and you can communicate with them that way. @AppleSupport.

3 replies

my iPhone keeps restarting

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