iPhone 11pro max

my phone is not responding and won't turn of so I can reboot

iPhone 11 Pro Max, iOS 14

Posted on Dec 18, 2020 4:36 PM

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lobsterghost1

Community+ 2025

Level 10

184,021 points

Posted on Dec 18, 2020 6:00 PM

Force Restart your phone:

Press and quickly release the volume up button
Then press and quickly release the volume down button
Then press and KEEP HOLDING the side power button (keep holding past the swipe to power off) until the Apple Logo appears, then let go

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2 replies

Top-ranking reply

lobsterghost1

Community+ 2025

Level 10

184,021 points

Dec 18, 2020 6:00 PM in response to honeylopez

Force Restart your phone:

Press and quickly release the volume up button
Then press and quickly release the volume down button
Then press and KEEP HOLDING the side power button (keep holding past the swipe to power off) until the Apple Logo appears, then let go

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honeylopez Author

Level 1

4 points

Dec 18, 2020 4:38 PM in response to honeylopez

my phone is not responding and I can't turn it off to reboot

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iPhone 11pro max

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