iPad Charger

My charger stopped working. Where can I buy a new one or does Apple send me another one without paying?

I have already tried plugging it in all of my outlets and I already tried cleaning the charger port, but nothing is working.

iPad Pro, iPadOS 14

Posted on Dec 19, 2020 5:22 AM

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Question marked as Top-ranking reply

Posted on Dec 19, 2020 5:55 AM

If your Power Adapter is within warranty, Apple will replace it. That said, Power Adapters are not expensive - and you might choose to upgrade your Power Adapter to a more powerful version.


Depending upon the Power Adapter supplied with your iPad Pro, the model of which you have not declared, a higher wattage USB-C Power Adapter (rated 18W or greater - supporting USB-PD Fast Charging) may be beneficial.

1 reply
Question marked as Top-ranking reply

Dec 19, 2020 5:55 AM in response to K_barbosa

If your Power Adapter is within warranty, Apple will replace it. That said, Power Adapters are not expensive - and you might choose to upgrade your Power Adapter to a more powerful version.


Depending upon the Power Adapter supplied with your iPad Pro, the model of which you have not declared, a higher wattage USB-C Power Adapter (rated 18W or greater - supporting USB-PD Fast Charging) may be beneficial.

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iPad Charger

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