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my printer doesn't work anymore after installing big sur

I have a Epson photoprinter and I cannot install it since the update to Big Sur

I get the errot; succesful-ok-ignored-or-substituted-attributes.

please help

iMac 21.5″, macOS 11.1

Posted on Dec 19, 2020 5:26 AM

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Posted on Dec 19, 2020 5:54 AM

Sometimes during updates some info is lost, probably because you don’t need to use it.

Try printing what you need to print, while doing that look at the settings for printing. Does it say it’s connected to your Mac? If it doesn’t, then follow these steps:

1) add printer

2) put in admin’s details

3) connect (easier with wires) your printer to Mac

4) the name should appear

5) follow the steps the Mac gives you.

2 replies
Question marked as Best reply

Dec 19, 2020 5:54 AM in response to catharina34

Sometimes during updates some info is lost, probably because you don’t need to use it.

Try printing what you need to print, while doing that look at the settings for printing. Does it say it’s connected to your Mac? If it doesn’t, then follow these steps:

1) add printer

2) put in admin’s details

3) connect (easier with wires) your printer to Mac

4) the name should appear

5) follow the steps the Mac gives you.

Dec 19, 2020 5:34 AM in response to catharina34

depending on the model then epson may not have a big sur driver yet or plan not to make one if it's an older model


this is an example of how one use their site to check for drivers

Epson XP-15000 | XP Series | Single Function Inkjet Printers | Printers | Support | Epson US


if they don't plan on supporting the model then your options are

downgrade macos to a version they do support


or get a new printer which do support big sur


alternative if the model support airprint apples generic printing interface that may still be an option in terms of printing using that rather than their homecooked driver.

my printer doesn't work anymore after installing big sur

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