Auto fill of updated passwords

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denice210 Author

Level 1

8 points

Auto fill of updated passwords

Why is my auto fill not working when I updated a password?

iPad Mini 5, iPadOS 14

Posted on Dec 19, 2020 7:22 AM

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Answer 1

Top-ranking reply

raina_b22

Community Specialist

Dec 23, 2020 7:45 AM in response to denice210

Hi denice210.

We’d like for you to add the passwords to eBay and Nectar again and remove the previous password listing. Please go to Settings > Passwords > Tap “+” and add password. After adding these passwords again, do they autofill now?

Let us know the results.

Take care.

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Answer 2

raina_b22

Community Specialist

Dec 22, 2020 2:07 PM in response to denice210

Hello denice210.

Welcome to Apple Support Communities. We understand that you edited a saved password but the updated password doesn’t autofill. We’re happy to help.

Please go to Settings > Passwords. Do you see the edited information there? Please go to Settings > Passwords > AutoFill Passwords. Are you autofilling passwords from iCloud Keychain or another resource, such as another web browser or password keeper app?

Here’s more information about saved passwords in Settings: How to find saved passwords on your iPhone - Apple Support

Let us know the results.

Take care.

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Answer 3

denice210 Author

Level 1

8 points

Dec 23, 2020 6:43 AM in response to raina_b22

Unfortunately it did not solve the problem. I have a saved icon for EBay but that does not show on “saved settings” list nor in autofill passwords. I also have a saved icon for Nectar - that is listed in saved settings but nothing in autofill. All my other saved icons are shown and all have autofill passwords operating satisfactorily.

can you think what the problem is please?

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Answer 4

denice210 Author

Level 1

8 points

Dec 23, 2020 8:13 AM in response to raina_b22

Thank you for your help. Following your instructions the EBay password is now recorded. However I went through the same process with Nectar - I changed the password but their App does not give an option to save it. So I rather think there is nothing we can do further. I am however very appreciative of your help.

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Answer 5

judysings

Community Specialist

Dec 23, 2020 9:25 AM in response to denice210

Welcome back denice210.

You’re welcome. We recommend using the steps here to contact Nectar: How to contact an app developer - Apple Support

Let us know if you have further questions.

Take care.

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Auto fill of updated passwords

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