Voicemail tab is missing in default “Phone” app

My voicemail tab on my phone is missing. When I go to the phone app it won’t open either.

I just realized I have this issue also. My OS is up to date and I’ve tried restarting my phone . I can’t even call to check my voicemail because I don’t know the password and the option to reset the password is gone from the phone settings menu.

Thanks LeoDo. This worked for me.

Similar problem with the VM tab being missing in the phone app. I closed out (swiped up) all open apps, re-opened the phone app and it was back.

I'm also having this same issue. As shown on the photo above the VoiceMail tab is MISSING so the two recommendations aren't possible because they require clicking on that tab.

When I reset my phone, it comes back and then disappears again. What good is a phone that can't access voicemail?

I have the most up to date OS, Also restarted phone. Nothing is bringing the tab up. I called myself from another phone and left VM. Not getting notified banner pop up but I am showing notification on my telephone. The Voicemail icon is just gone. Not sure how long its been gone. Called my voice mail and had VM over a couple weeks old. Apple whats the solution as it appears multiple users are experiencing this.

I'm experiencing the same issue. When I called my vm I found messages 3 weeks old, so it's not been working for at least that long. I only got the phone in November and visual voicemail was working then, so I don't think it's a carrier issue. I've now set up text notifications for my voicemail by phoning it so that at least I'll now know if someone's left a message, but it sounds like a few people are experiencing problems. Apple...you need to find a fix please!!

Hello alocracy,

We understand your voicemail option is missing, and we'd like to help get it back. Restarting your device and ensuring it is up-to-date are great troubleshooting steps. Since the issue has persisted ensure your voicemail is set up correctly on your device, and with your carrier. The following resources can help:

Check your voicemail on iPhone

Set up Visual Voicemail on your iPhone

Take care.

Similar problem with the VM tab being missing in the phone app. I closed out (swiped up) all open apps, re-opened the phone app and it was back.

I was having the same issue. I called my phone number from my iPhone to listen to my voicemail. The voicemail tab still wasn’t there but the phone app showed that I had notifications. I then restarted my phone and the voicemail tab magically appeared. I hope this works for you as well!

Try calling your own number from your actual iPhone (the one that’s not showing notifications), you should be able to listen to your voicemails there. Once I did that the phone app showed that I had notifications, then I restarted my phone and the voicemail tab showed up again.

Still not working as of today. I have to call my voicemail several times a day to see if I have any messages. I spent a while on the phone with AT&T and they didn’t see any issue on their side. Has to be IPhone issue.

Same here mine happens frequently since I got this phone less then a 6 months ago.. I have had to call my carrier and they have me do the same things even a hard shut off.. it’s frustrating. I only check my voice mail if I see I have a message notification. I had missed a important phone call due to this.

I am experiencing the exact same issue. When I restart the voicemail tab appears but within a couple of days it disappears again. This started within the last month or two. A more permanent fix than restart your phone would be appreciated.

I’ve reset many times, on latest update, had AT&T delete my voicemail settings so I could setup from scratch. Nothing works. No notifications and missing the voicemail icon

This worked for me.