Hello, cipsetup.
Thank you for using Apple Support Communities.
From your post, it's understood that you're unable to get Move to iOS app to work. We'd be glad to help. This article has some steps that may help with your issue: Move from Android to iPhone, iPad, or iPod touch
"If you need help with the transfer
If you have issues moving your content, there are a couple of things that you can check:
- Make sure that you leave both devices alone until the transfer finishes. For example, on your Android device, the Move to iOS app should stay onscreen the whole time. If you use another app or get a phone call on your Android before the transfer finishes, your content won't transfer.
- On your Android device, turn off apps or settings that might affect your Wi-Fi connection, like the Sprint Connections Optimizer or the Smart Network Switch. Then find Wi-Fi in Settings, touch and hold each known network, and forget the network. Then try the transfer again.
- Restart both of your devices and try again.
- On your Android device, turn off your cellular data connection. Then try the transfer again".
If that's still unsuccessful, there is a method to move content manually: Move content manually from your Android device to your iPhone, iPad, or iPod touch
Best regards.