Stereo HomePods and AppleTV 4K out of sync with video

Hi,


I have 2 HomePods connected to my AppleTV 4K (tvOS 14.3) and while playing music works fine, all videos are out of sync with the HomePods. This applies to both Apple apps and third party apps. YouTube is worse.


When I switch back to my Marantz AVR, all videos are in sync with my speakers, but the Apple products connected to my AppleTV are not.


I was excited about testing DolbyAtmos, which works great. But watching a movie with a noticeable delay of the audio is not a very good experience.


Does anyone have the same issues and and recommended remedies?


Thanks,

Marc

HomePod, 14

Posted on Dec 19, 2020 3:11 PM

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Question marked as Top-ranking reply

Posted on Dec 22, 2020 8:28 AM

Hey there marcbybron,


We understand the audio from your HomePods is out of sync with video content played from your Apple TV4K. We'll be happy to help.


To troubleshoot this, we'd recommend going through the steps here: Set up Wireless Audio Sync with Apple TV

This will guide you through the settings option to sync your audio.


However, if you still experience issues, reach out to Apple Support directly and they can assist further. Use this link: Get Support


Cheers!

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1 reply
Question marked as Top-ranking reply

Dec 22, 2020 8:28 AM in response to marcbybron

Hey there marcbybron,


We understand the audio from your HomePods is out of sync with video content played from your Apple TV4K. We'll be happy to help.


To troubleshoot this, we'd recommend going through the steps here: Set up Wireless Audio Sync with Apple TV

This will guide you through the settings option to sync your audio.


However, if you still experience issues, reach out to Apple Support directly and they can assist further. Use this link: Get Support


Cheers!

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Stereo HomePods and AppleTV 4K out of sync with video

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