My OLD Apple TV device appears to be frozen. When I turn it on, the screen comes up with two options: computers and settings, both of which appear to be dead ends. I'm assuming it was a new update, but cant find anything about it.
Apple TV HD, tvOS 13
What is your exact model Apple TV? Identify your Apple TV model - Apple Support
When an Apple TV (2nd or 3rd generation) only shows Computers and Settings, then it has no functional connection to the internet. All the other icons would be retrieved from Apple’s servers.
You may want to restart your router.
You may want to restart the Apple TV (disconnect from power, wait a bit, then reconnect).
You may wan to to verify the Network Settings on the Apple TV.
What is your exact model Apple TV? Identify your Apple TV model - Apple Support
When an Apple TV (2nd or 3rd generation) only shows Computers and Settings, then it has no functional connection to the internet. All the other icons would be retrieved from Apple’s servers.
You may want to restart your router.
You may want to restart the Apple TV (disconnect from power, wait a bit, then reconnect).
You may wan to to verify the Network Settings on the Apple TV.
That was the issue! Thanks
Apple TV hardware appears to be not working properly.
