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Why am I unable to add fingerprint on my iPhone 📱

Why am I unable to add fingerprint on my iPhone 6plus?

iPhone XS

Posted on Dec 19, 2020 9:17 PM

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Question marked as Top-ranking reply

Posted on Dec 19, 2020 9:44 PM

If you're using a case or screen protector, make sure it doesn't cover the Home button or the surrounding ring. Go to Settings > Touch ID & Passcode and make sure that iPhone Unlock or iTunes & App Store is on, and that you've enrolled one or more fingerprints. Try enrolling a different finger.


If Touch ID isn't working on your iPhone or iPad - Apple Support


1 reply
Question marked as Top-ranking reply

Dec 19, 2020 9:44 PM in response to japheth113

If you're using a case or screen protector, make sure it doesn't cover the Home button or the surrounding ring. Go to Settings > Touch ID & Passcode and make sure that iPhone Unlock or iTunes & App Store is on, and that you've enrolled one or more fingerprints. Try enrolling a different finger.


If Touch ID isn't working on your iPhone or iPad - Apple Support


Why am I unable to add fingerprint on my iPhone 📱

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