My I tunes account is disabled

how do I fix this? I’ve added new payment methods and nothing is working.

iPhone 11 Pro, iOS 14

Posted on Dec 19, 2020 10:17 PM

Reply
Question marked as Top-ranking reply

Posted on Dec 22, 2020 11:05 AM

Hey Victoriak777,


Looking over your post, we see that you are attempting to add payment method to your iTunes account but see a message that it is disabled, is that correct?


To clarify, are you receiving the message outlined in the following article?


If so, we'd recommend reaching out to Apple Support for further assistance:


Cheers!

1 reply
Question marked as Top-ranking reply

Dec 22, 2020 11:05 AM in response to Victoriak777

Hey Victoriak777,


Looking over your post, we see that you are attempting to add payment method to your iTunes account but see a message that it is disabled, is that correct?


To clarify, are you receiving the message outlined in the following article?


If so, we'd recommend reaching out to Apple Support for further assistance:


Cheers!

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My I tunes account is disabled

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